Frequently Asked Questions
Ordering
How do I place an order?
Simply browse our products, add your favorites to the cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
Can I cancel or change my order after it’s been placed?
Changes or cancellations must be requested within 24 hours of placing your order. Contact us at info@fantasysportsessentials.com with your order number.
Why can't I see the options in the dropdown menu?
Some browsers may display dropdown options incorrectly. For the best experience, we recommend using Chrome or Safari, where everything displays as intended.
Shipping
What are your shipping times?
Orders are processed and shipped within 3-6 business days. Shipping times vary depending on the item type. Please refer to our Shipping Policy for details.
Do you offer tracking for all orders?
Tracking is included for orders exceeding $25. For smaller orders, tracking can be added at checkout for $5.
Returns and Replacements
What is your return policy?
We do not offer refunds, but we’re happy to replace items that are proven to be damaged upon delivery or accidentally ripped within 7 days of receipt. Check our Return Policy for instructions.
How do I request a replacement?
Email us at info@fantasysportsessentials.com with photos of the damaged item, your order number, and a brief description of the issue.
Payments
What payment options are available?
We accept all major credit cards as well as alternative methods like PayPal, Apple Pay, and more. Rest assured, all payments are processed securely.
Is my payment information secure?
Absolutely! We use trusted payment gateways with encryption technology to safeguard your data.
Product Information
How do I care for the accessories I buy?
Our accessories are durable but require simple care. Avoid exposing them to extreme temperatures or moisture, and gently clean with a dry cloth if needed.
Do your products come with warranties?
Our items do not come with warranties, but we’re here to help with replacements for damaged goods within our return policy guidelines.
Contact Information
How can I reach you for questions or concerns?
You can reach us through:
- Our Customer Care page. This is the fastest and most efficient way to get in touch.
- Alternatively, you can email us at info@fantasysportsessentials.com
We’ll respond as quickly as possible!